||Frequently Asked Questions
|How long does a treatment or
|| The average appointment for all therapies
lasts 60 minutes. Many clients prefer a longer 90 minute treatment.
A few require a shorter 30 minute session focusing on one problem area.
More serious injuries sometimes require a full two hours of Neuromuscular
Therapy to address all of the areas needing work. Energy healing more
often requires 90 minutes to complete although a simple chakra balancing session, a "chelation" requires only 60 minutes.
|How should I dress for my appointment?
||Come as you are for therapies requiring you
to remove your clothing. Energy work is done clothed, so wear something
comfortable and non-binding. For Pilates, bring
or wear your sweats, shorts or fitted stretch pants and top.
Do I have to
|That is your option, however, keep
in mind our staff is trained to appropriately drape you for privacy.
|How will I be covered?
||Massage therapists use double sheeting and
usually a blanket unless it’s hot. In the winter, the tables
can be warmed with an electric pad and a soft fleece cover under the
bottom sheet. Neuromuscular Therapists use a hospital gown for women
and a bath towel for men, adding a blanket and a warming pad if you’re
|Do you use oils or lotions?
||Massage Therapists and Neuromuscular Therapists use jojoba
extract for lubricating the skin. Hot Stone
Massage uses jojoba and essential oils.
|Will insurance cover the costs
of Massage Therapy or Neuromuscular Therapy?
||Patients can often get reimbursed for therapy
in auto accident claims or worker’s compensation injuries or
where, through an appropriate review process including a statement
of medical necessity from your doctor, special cases are approved.
In such cases your therapist will give you receipt for each treatment
giving the insurance company all the information they need for processing.
Some employers have a “cafeteria plan” where pre-tax dollars
are set aside for uninsured medical uses. Receipts recording dates
of service and fees charged are given in these cases. The Abbott Center
does not do any third-party billing.
|How do I make an appointment?
||Appointments may be made using our online system. Go go our website and click on the big orange button that says "Book a Private Appointment" and follow the prompts. You may also call the office and leave a message with your questions or to make or change an appointment with any
therapist. The phone is answered by the staff when they are not treating
clients, otherwise calls are returned between appointments.
|Should I tip?
||Because our massage therapists are independent massage
contractors, tipping is an individual choice. If you want to express
your appreciation for your therapist’s attention, please ask.
Although our therapists are paid above industry standard for their work, what we charge does not reflect their worth since we must we keep our fees competitive. Most thereapists, therefore depend on tips for part of their income. Tips are not accepted for Neuromuscular Therapy and Pilates appointments.
|How do I pay for my appointment?
|| Payment is due at the time of your appointment
and may be made by check, cash, Mastercard, Visa or American Express.
|How early should I arrive and
what happens if I’m late?
|| If this is your first appointment, come a
few minutes early to fill out an Intake Form, otherwise come at the
time of your appointment. A late arrival will determine the length
of your treatment time. Your appointment will end as scheduled so
that the next client may begin on time.
|Can I ask my therapist to make
adjustments for my comfort?
is your treatment. Communicate with the staff regarding room temperature,
pressure, technique, body support, covering, preferences, concerns,
etc. We value your feedback and want this to be a positive healing
experience for you.
|Are all massages full-body
therapies, or can the staff focus on specific areas of concern?
||Most of the bodywork done at The Abbott Center
is termed “Therapeutic” meaning that the purpose of the
bodywork is more for therapy than for relaxation. All of our “Massage
Therapists” learn full-body relaxation massage as part of their
training, but their experience and knowledge allows them to tailor
your treatment to your specifications.
you have a
|Notice of cancellation is requested 24 hours
before your appointment. If your appointment time cannot be
fillled, The Abbott Center may charge you for the time missed. There
are times when circumstances don't allow for 24 hour notice. Of course
we understand in such cases. Please be aware, however, that
short notice prevents another person from filling that spot. Your
late cancellation also affects your therapist who relies on filling
her schedule to make a living.
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